In a recent investigation, Malwarebytes security experts have uncovered a sophisticated scam where cybercriminals use counterfeit Google product websites to deceive Windows and Mac users. These scammers employ fake ads and fraudulent technical support pages to lure victims into calling non-existent customer service numbers, ultimately defrauding them of their money.
According to Malwarebytes, attackers have been promoting fake Google product advertisements that lead unsuspecting users to counterfeit Google pages. Utilizing Google’s Looker Studio, these criminals have created convincing replicas of Google websites, making it challenging for users to differentiate between authentic and fake pages, which results in significant financial losses for the victims.
The fraudulent ads leverage dynamic keyword insertion technology, targeting specific companies or products. In this case, attackers focused on various Google products, displaying deceptive Google-related ads on search engine result pages. The URLs presented in these ads closely resemble genuine Google product pages, increasing the likelihood of user deception. Clicking on these ads redirects victims to counterfeit websites designed to appear legitimate.
Malwarebytes researchers also identified a more advanced phishing technique involving Google Looker Studio. Attackers use this tool to generate fake Google search pages with dynamically created images that mimic actual Google pages. These images, which are essentially just pictures, serve as bait to entice users into interacting with embedded malicious links. These links direct users to phony technical support pages, further coaxing them into making calls or performing other actions.
The fraudulent technical support pages force browsers into full-screen mode, play recorded messages, and display misleading warnings that falsely claim the user’s computer has issues. In their panic, victims often follow the instructions provided on these pages, calling the listed customer service numbers, which are typically located in other countries. The scammers pose as Microsoft or Apple customer service representatives, convincing victims to purchase gift cards or make payments, leading to financial loss.
These elaborate scams highlight the need for vigilance when navigating online. Users are advised to be cautious of unfamiliar ads and avoid clicking on suspicious links to prevent falling victim to such fraud.
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